Describes the main initiatives of change - reengineering - is underway in Capital Holding Corporation with Direct Group Response. Reengineering initiative involves changes in the structure of the organization, control and information systems. "Hide
by Donna B. Stoddard, Carolyn J. Meadows Source: Harvard Business School 24 pages. Publication Date: May 12, 1992. Prod. #: 192001-PDF-ENG
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