This case scenario introduce Canada's IT-reliant healthcare system, by means of three real vignettes: an insensible emergency room patient whose electronic health record (EHR) may have saved his life; a patient whose health problems and complicated drug strategy was effectively and holistically managed by pharmacists using a common information system; and also a bone marrow transplant patient who was able to remain in his distant community, and retain his quality of life, thanks to a Telehealth videoconferencing system. Discussion questions encourage students to consider how IT plays a job in health care, the character of "deep integration”, and why it takes so much time and cash to come up with successful IT for complex systems such as healthcare.
PUBLICATION DATE: December 13, 2010 PRODUCT #: 910E19-HCB-ENG
This is just an excerpt. This case is about TECHNOLOGY & OPERATIONS
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