The storyline of Infosys' growth and transformation from a $250 start-up to its current market valuation of roughly $26 billion supplies one of the important lessons in leveraging India's strengths and managing the challenges encountered by an emerging marketplace world-wide business based in India. In this article, we present a wide ranging interview with Infosys' current CEO, Mr. S.D. Shibulal, as he explains what he considers to be the core strengths of the business that made it successful in the past, lays out his vision for the company's future, and discusses in detail how he sees the company's transformation taking place over the coming years. The conversation uncovers several fascinating themes and lessons for multinational enterprises in emerging as well as developed economies, including the relevance of being born global, values-predicated governance, the necessity of producing hybrid business models that inspire the “Indian way” with conventional cultures and practices in the global markets, leveraging long term ventures through co-development and co evolution, and the fragile balance between 'preservation-creation-destruction.'
PUBLICATION DATE: March 15, 2014 PRODUCT #: BH592-PDF-ENG
This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE
Related Case Solutions & Analyses:
Walt Disney Internet Group Japans Dimo Project
Ecolab Inc. Video
Harold Mills at ZeroChaos (A)
Workplace Conflict: Three Paths to Peace
Intel Asia-Pacific: The Catch & Win Campaign
Virtual Teams at Ivey
Managing Intellectual Property Using Patent Pools: Lessons from Three Generations of Pools in the Optical Disc Industry
Interventions for Effectively Leading in a Virtual Setting
Ganesh Natarajan: Leading Innovation and Organizational Change at Zensar (B)
Hassina Sherjan
