Building and Transforming an Emerging Market Global Enterprise: Lessons From the Infosys Journey Harvard Case Solution & Analysis

The storyline of Infosys' growth and transformation from a $250 start-up to its current market valuation of roughly $26 billion supplies one of the important lessons in leveraging India's strengths and managing the challenges encountered by an emerging marketplace world-wide business based in India. In this article, we present a wide ranging interview with Infosys' current CEO, Mr. S.D. Shibulal, as he explains what he considers to be the core strengths of the business that made it successful in the past, lays out his vision for the company's future, and discusses in detail how he sees the company's transformation taking place over the coming years. The conversation uncovers several fascinating themes and lessons for multinational enterprises in emerging as well as developed economies, including the relevance of being born global, values-predicated governance, the necessity of producing hybrid business models that inspire the “Indian way” with conventional cultures and practices in the global markets, leveraging long term ventures through co-development and co evolution, and the fragile balance between 'preservation-creation-destruction.'

PUBLICATION DATE: March 15, 2014 PRODUCT #: BH592-PDF-ENG

This is just an excerpt. This case is about  LEADERSHIP & MANAGING PEOPLE

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Building and Transforming an Emerging Market Global Enterprise: Lessons From the Infosys Journey

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