Work Cells with Staying Power: Lessons for Process-Complete Operations Harvard Case Solution & Analysis

The operating level of the concept known as the process of full architecture, and are commonly called cells, organize the work, based on the start-finish processing needs of a family of similar products or services. This result is based on the form of organization contrasts with the functional architecture, a group similar events together, but it offers more flexibility than the pipelined approach. Research and anecdotal reports show strong evidence of effectiveness in terms of the cell key work priorities, such as quality, cost, speed of delivery, and the ability to meet changing customer requirements. In addition, they are central to the most "lean enterprise" efforts and can be applied to service delivery as well as production. Despite many advantages, not all the cells work effectively in the long term. Many failures cells suffer from a tendency to return to the organization to their previous functionally oriented groups. Defines the characteristics of the cells with staying power -. cells that continue to support the strategic goals for a long time after their first initiated the "Hide
by Nancy L. Hyer, Karen Brown Source: California Management Review 27 pages. Publication Date: 01 Oct 2003. Prod. #: CMR267-PDF-ENG

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Work Cells with Staying Power: Lessons for Process-Complete Operations

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