To What End Re-thinking Terrorist Attack Exercises in San Jose Case Solution And Analysis, HBR Case Study Solution & Analysis of Harvard Case Studies

This study tells the story of San Jose, Calif., one of the first 27 cities in the country to participate in the federal program of internal readiness. Between 1997 and 1999, a specially created task force of a few full-scale exercises mounted terrorist attacks, but despite the best of intentions, found all of them frustrating, demoralizing, and differences, creating ill will between the implementation of planning and response. In response, the San Jose, the task force took a step back and analyze the situation. In place of the traditional full-scale exercises, San Jose drew on several existing prototypes for a new "light exercise" model, which emphasized training for the testing, and it was much better received by first responders. Flexibility for training, it was divided into three parts. Base case describes the early experience of San Jose, ending at a crucial moment, when the task force was forced to admit that it does not work. It is designed to spark class discussion about what seems to be going wrong, and how the problem can be solved. HKS Case Number 1815.0 "Hide
by Pamela Varley, Arnold Howitt 24 pages. Publication Date: November 3, 2005. Prod. #: HKS180-PDF-ENG