In fiscal 2000, Circuit City was on top of his game. The world's leading consumer electronics retailer delivered record sales and profit for the first year of the new millennium. It was the right time for Richard Sharpe, CEO of the past 14 years, to step down. During his tenure, revenue increased by 18 times and operating profit by 13 times. In June 2000, Alan McCollough succeeded him as CEO. 12-year veteran of Circuit City, McCollough expressed confidence in the future, referring to trends such as the digitization of television, music players and cameras. But the problems looming on the more aggressive discount sector. Circuit City was a strategically strong as its financial results suggested? Will it be able to maintain the momentum and to maintain its leadership? "Hide
by John R. Wells, Galen Danskin Source: Harvard Business School 21 pages. Publication Date: June 29, 2012. Prod. #: 713401-PDF-ENG
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