The Home Depot: Leadership in Crisis Management Harvard Case Solution & Analysis

Analyzes the challenges The Home Depot faced in the wake of natural disasters including Hurricanes Katrina, Rita and Andrew. By supplying 40,000-50,000 items sold by knowledgeable associates a destination place for customers in need of anything from spades to an innovative kitchen sink or supplies to use in improving from a hurricane or flood.

The Home Depot Leadership in Crisis Management case study solution

Disasters are thus both a source of disturbance to the business's operations and a source of additional demand for its products and services. How, then, should itself be organized by The Home Depot in advance of catastrophe events?

PUBLICATION DATE: March 02, 2009 PRODUCT #: 309055-HCB-ENG

This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE

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