Standards as a Strategic Tool in Implementing Economic Policy – Developing Singapore’s Oil Bunkering Industry Harvard Case Solution & Analysis

In the mid-1980s, following new ways in the Singapore government's national economic development policy, Port of Singapore Authority (PSA) set out on a blueprint to make an oil bunkering industry where none existed before. By the early 1990s, using standards development as a tactical tool, the port in Singapore grew to be the top petroleum refueling centre on earth.

In the 2000 decade, the fresh process technology of mass flow metering for quantity measurements could bring about important operational efficiencies in the oil bunkering industry. Nevertheless, the standards set in place over the past three decades could be changed by it.

The essential challenge for Singapore was: how should the standards development process be managed to provide the promise of the brand new technology, while keeping Singapore's position as the world's top oil bunkering center, balance the interests of various groups of stakeholders?

Standards as a Strategic Tool in Implementing Economic Policy - Developing Singapore's Oil Bunkering Industry case study solution

PUBLICATION DATE: June 19, 2013 PRODUCT #: NTU040-PDF-ENG

This is just an excerpt. This case is about GLOBAL BUSINESS

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