The dutch professional service hard schuberg philis has in several years grown into a well known player in the dutch it outsourcing marketplace and consistently wins high customer satisfaction marks.
100% guarantee to customers and the growing workload have increased the pressure on its non hierarchical teams of engineers, together with the hiring speed, which some fear could dilute their corporate culture. The three owner-directors must determine whether it's the right time to discontinue customer acquisition for some time to "get their house in order". At that instant, though, one of shuberg philis perhaps most significant business opportunities far appears.
Schuberg Philis case study solution
PUBLICATION DATE: March 26, 2012 PRODUCT #: 412092-PDF-ENG
This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE
Related Case Solutions & Analyses:
Communauto: A big idea for a big market
Julia Reka: Analyzing Put Options
A Better Way to Forecast
JPMorgan: Hiring Chinese Princelings Becomes a Royal Pain
Maintaining the “Single Samsung” Spirit: New Challenges in a Changing Environment
Calit2: A UC San Diego, UC Irvine Partnership
The Dark Side of Organizational Improvisation: Lessons from the Sinking of Costa Concordia
BIG BEER: INBEV VS. ANHEUSER BUSCH
Welcoming the Value That Inpatriates Bring
Is Decision-Based Evidence Making Necessarily Bad?
