Project Script Harvard Case Solution & Analysis

Project Script Case Solution  

CL:      They make me feel like I am a normal person, they (small pause), they don’t judge me.

CO:  You see, people who truly care about you, will never judge you for your physical appearance or your disability.

CL:hmm, I guess so!

CO:    What kind of  relationship did you share with your former co-workers?

[Comment: Close ended question, to obtain the history of work relationship with ex colleagues]

CL:    It was really good. Before the accident that occurred at the workplace, I use to have amazing co-workers by my side. We use to be very close friends.

CO:    Do you miss working there?

CL:     Sometimes…yes.

CO:    Do you miss your friends or do you miss working there?

CL:    Both. I miss my co-workers but I also miss working there. Work used to keep me occupied and made me feel independent and more confident. But after the injury, when I lost my job; my confidence just-sh-h-hatred.

CO:    Are you still friends with your ex colleagues?

[Comment: Seeking to establish if there was a history of friends leaving the client in the past]

CL:No. After the injury and the court case against my employer; I am not in touch with my ex-colleagues.

CO:    Why is that?

CL:    After the incident I felt sad.I cried a lot,thinking of it. I don’t know what I should do or what I shouldn’t. I was unableto contact my colleagues again.I feel anxious, whenever I think of contacting them again. One of my colleagues texted me last weekend and invited me to come over and have a drink with them. I wanted to join,but I was afraid, so I didn’t go.

CO:    It sounds like you have some hesitations. Could you tell me how often situations like this happen? When you really want to join your ex co-workers,but at the end choose not to? Every month, week?

[Comment: Client showing signs of social anxiety, this question was asked to investigate it further]

CL:     It happened-twice, last month. I am afraid they will not connect to me like old times.

CO:    Why do you think that? Is this something  you normally would think of, before going somewhere?

CL:     Yes, I tend to back off.

CO:    You mentioned feeling anxious. What symptoms do you experience when you feel anxious?

CL:     I start to sweat a lot. My muscles get tight and my heart beat just start racing.

CO:    I can understand how awful it is for you to go through all of this. But, I think you are very brave. Even after what you’ve been through, you have the courage to take the professional help.

CL:    (pause….smile) hmmm… maybe!

CO:   I have observed that you stutter only when you talk about your physical disability. Have you ever noticed that?

[Comment: Observation that client only stutters when talking about physical disability]

CL:    I guess so.

CO:    I think you should start working again Bijou. This will help you in meeting new people and making new friends. Don’t make this disability stop you from being who you truly are. Because, people who care about you will love you regardless of any thing. Do you think you can do that?

CL:    I guess so, yes.

CO: I feel confident that we can get this social anxiety under control and soon you will be able to feel like yourself again. You are afraid to make new contacts because of your disability. You have to learn to love yourself for who you truly are.

CL:     hmmm….

CO:    Talk to you old friends. Meet them again, have a drink together. From what you have shared with me; I think that simply having someone to talk to, about all of this, will be very helpful for you. You’ve felt lonely and embarrassed due to your injury, which is not your fault, and I understand why you felt what you did,but talking about it will help us move past the shame.

CL:     I hope so!

CO:    Do you think you can contact your friends again?

CL:     Yes, I can give it a try.......................

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