Playgrounds and Performance: Results Management at KaBOOM (A) Harvard Case Solution & Analysis

Kaboom!, Successful site building social enterprise funded through corporate partnerships, wants to develop a performance evaluation system that will enable the organization to expand its influence significantly. The Board of Directors and management are trying to develop a performance-based approach that will inform their policies and allow them to manage the operations and effectively as they grow - and perhaps shift their focus to growth. And the impact that operational data they need to collect? How they should develop a system of measures that will inform them or without drowning in data, or limit their opportunities for growth? Can they develop a single system that will be useful to the Board of Directors and management - to support and develop strategies without inviting micromanagement?
Includes color exhibits. "Hide
by Herman Leonard B, Marc J. Epstein, Laura Winig Source: Harvard Business School 11 pages. Publication Date: November 3, 2005. Prod. #: 306031-PDF-ENG

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