In 1991, Marriott International, a program called Pathways to Independence to recruit and train people on the welfare rolls. The program graduated more than 1,000 people in eight years and saved 20% more participants than regular employees. Currently, the program director would like to double the size of the program. Q: Was it possible to decrease supply of able-bodied welfare recipients? Can the quality control needed in the Marriott to be saved with such a large and rapid expansion? "Hide
by Rosabeth Moss Kanter, Ellen Pruyne Source: Harvard Business School 20 pages. Publication Date: October 22, 1998. Prod. #: 399067-PDF-ENG
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