New Service Design Exercise Harvard Case Solution & Analysis

Provides an opportunity for students to create new services offered, with special attention to the relationship between the strategic location, services offered and operations design. Corresponding note module describes the further exercise.
used in the second module of the course to regulate operation of the service, which is considered a model of sustainable design services (606-031). "Hide
by Francis H. Frey Source: Exercises 2 pages. Publication Date: January 6, 2005. Prod. #: 605053-PDF-ENG

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