Working Together Effectively Before It All Goes Downhill Harvard Case Solution & Analysis

Multiple team membership (MTM) is a certainty in today's workplace, with high-value workers lending their expertise to a variety of project teams. An estimated 65 percent of knowledge workers in the United States and Europe, to some level, participate in MTM for example. But what is the effect of MTM on productivity and learning for teams, people and, ultimately, organizations? Based on the authors, three mediators - context switching, temporal misalignment and intra-organizational connectivity - influence the allocation of interest and the flow of information at the individual, team and organizational levels, respectively. Comprehending the role each plays is critical to ensure project success and prevent employee burnout.

Working Together Effectively Before It All Goes Downhill Case Solution

The authors indicate that MTM has an inverted U-shaped effect at all three levels - that is, there comes a stage when the benefits derived from MTM tip over into prices. Moderation is crucial for supervisors expecting to strengthen the effectiveness of MTM in their own organizations.

PUBLICATION DATE: September 15, 2010 PRODUCT #: IIR035-HCB-ENG

This is just an excerpt. This case is about TECHNOLOGY & OPERATIONS

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