Napster: Catalyst for a New Industry or Just Another Dot.Com? Harvard Case Solution & Analysis

Napster: Catalyst for a New Industry or Just Another Dot.Com? Case Solution

Napster is a creator of music business applications that enables peer to peer file swapping services and caused a fundamental shift in the music business.

The chief executive officer of the firm is currently faced with two challenges: the best way to locate a fresh business model in the aftermath of wide-ranging legal challenges and the best way to convert faithful customers to another system without losing them.

This is just an excerpt. This case is about   TECHNOLOGY & OPERATIONS

PUBLICATION DATE: June 01, 2001 PRODUCT #: 901M16-PDF-ENG

 

 

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