Mrs. Fields Cookies is a small company that sells freshly baked goods through private specialized stores (each store sells only Mrs. Fields products). The company employs approximately 8,000 employees worldwide, and at least 150 people to the information systems unique leverage resources MIS. The company uses information systems widely in their treatment, communications, and other control functions, including store operations and recruitment of sales. Learning objectives include discussion of information technology architecture, organization, management and control strategies. "Hide
by James I. Cash Jr., Keri Ostrofsky Source: HBS Premier Case Collection 17 pages. Publication Date: September 26, 1988. Prod. #: 189056-PDF-ENG
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