Money Cash Flow Inc.: HR Analytics Applied to Employee Retention and Well-Being Issues (B) Harvard Case Solution & Analysis

Money Cash Flow Inc.: HR Analytics Applied to Employee Retention and Well-Being Issues (B) Case Solution

This two-part logical case highlights the circumstance of Money Cash Flow Inc., a fast-growing Canadian insurance coverage business, where the human resources administration at its Montreal call centre has slowly end up being a significant issue. In view of the lots of client grievances and the expanding number of employee departures, senior administration desires to remedy the circumstance and get the business back on an even keel.

This is just an excerpt. This case is about  COMMUNICATION

PUBLICATION DATE: June 01, 2017

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