Medical Errors and Quality of Care: From Control to Commitment Harvard Case Solution & Analysis

Continued efforts to reduce medical errors and improve quality of care in the first instance focus on technological innovation. However, the important issues of governance that are about two-thirds of adverse events have commanded little attention. We consider two alternative concepts of management - based management and a commitment basis - based on the opposite set of assumptions about human motivation, and develops a model linking the overall management philosophy with medical errors and quality of care. Current control is based on the culture and management systems in health care organizations are inherently inadequate in providing high quality patient care and safety. To bring further improvement in clinical outcomes, it is necessary to convert them. The implementation of the commitments on the basis of management will promote cooperation, communication, coordination and collaboration -. Important mechanisms to reduce medical errors and provide high-quality care "Hide
by Naresh Khatri, Alok Baveja, Suzanne A. Boren, Combat Mammo Source: California Management Review 28 pages. Publication Date: 01 May 2006. Prod. #: CMR342-PDF-ENG

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