Magdi Batato At Nestlé Malaysia (A): Introducing Team-Based Production Harvard Case Solution & Analysis

IMD-3-2199 © 2011
Maznevski, Martha; Gleave, Tom

In the month of June 2005, Magdi Batato, executive director of production for Nestlé Malaysia, was disappointed, having actually invested the last 4 months attempting to encourage the Nestlé Malaysia Production Management Committee to embrace a brand-new technique to arranging production enhancement: team-based management with objective positioning throughout groups and enhanced team autonomy. Batato, a 14-year Nestlé veteran with an outstanding track record in management and production had actually been moved from South Africa in September 2004.

Magdi Batato At Nestlé Malaysia (A) Introducing Team-Based Production Case Study Solution

Working in a semi-autonomous work team (SAWT) needed internal inspiration and effort, so compeling the Committee to move may backfire. There was no immediate requirement to turn efficiency around, however Batato understood that application took time and he had actually currently been in Malaysia for 9 months of exactly what was most likely to be a five-year task. Knowing goals: This case analyzes techniques to efficiency and production enhancement, especially the ideas of semi-autonomous work groups (SAWTs) and constant enhancement.

Subjects: Semi-autonomous work teams; Team-based production; Continuous improvement; Performance management systems; Performance improvement; Performance measurement; Group accountability; Empowerment; Coaching; Culture; Mindset; Change management; Human resource management
Settings: Malaysia ; Food, nutrition and wellness ; 2010 revenue of RM 4.0 billion ; 2005

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Magdi Batato At Nestlé Malaysia (A): Introducing Team-Based Production

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