Magdi Batato At Nestlé Malaysia (B): First The Systems, Now The People Harvard Case Solution & Analysis

IMD-3-2200 © 2011
Maznevski, Martha; Gleave, Tom

This follow up case takes a look at the modifications executed by Magdi Batato after 2 years as executive director of production at Nestlé Malaysia. In June 2007, he dealt with brand-new difficulties, not least amongst them was sustaining the success of SAWTs and constant enhancement at Nestlé Malaysia.

Magdi Batato At Nestlé Malaysia (B) First The Systems, Now The People Case Solution

Carrying out modifications in handling personnels would be important to the longterm sustainability of Malaysia's operations. Knowing goals: This case analyzes the sustainability of modifications carried out at Nestlé Malaysia significantly from a personnel management perspective.

Subjects: Semi-autonomous work teams; Team-based production; Continuous improvement; Performance management systems; Performance improvement; Performance measurement; Group accountability; Empowerment; Coaching; Culture; Mindset; Change management; Human resource management
Settings: Malaysia ; Food, nutrition and wellness ; 2010 revenue of RM 4.0 billion ; 2005

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