Leadership Skills Harvard Case Solution & Analysis

Leadership Skills Case Study Solution

(B)

Question to be asked by managers to ensure success

 

As the project involves a team, since among the different skill a project manager should also possess the ability to ask questions until he get a clear overview of the project he is going to be leading in order to avoid any pitfalls during the project that could have been avoided if the project manager would have asked clear cut question in order to obtain a detail review of the project which is going to be doing along with his team, as this will benefit by ensuring the success of the project.

  • What are business Objectives Company is trying to achieve through the project?
  • What benefits will the defined goals will deliver, if they are successfully achieved?
  • If the project fails to deliver the expected results, what consequences are to be faced by the business?
  • Is the project align with any major disadvantage that can negatively affect the team?
  • Do you have any concerns regarding the project team or the project itself?
  • How the success of the project will be measured?
  • Which stakeholders have the ultimate responsibility for moving the project ahead?
  • Who is going to ensure the required amount of resources being allocated to the project?
  • On what grounds it will be indicated that the objectives of the project have been fulfilled along with the benefits?
  • Is the new project dependent on any other project?
  • Is there any contingency available in the budget?
  • Who is going to determine the deadlines of the project?
  • Who is going to be held responsible for making decisions whether to exclude or include any changes, requested once the project is underway?
  • Who is going to provide the final approval on the project being delivered? (Rongala, 2015)

(c)

 

Major causes of conflict in a project

Conflicts on a project is an inevitable fact that needs to be dealt using appropriate skills and techniques. It is important to recognize that due to the continuous pressure to maintain the high quality while achieving objectives often lead to various conflicts. As each individual possess complex nature and needs support and motivation at different levels.  Therefore it is important to determine the different areas that can lead to conflict, so that its affect can be minimized before it creates a major hurdle during the project.

Major causes that often leading to the conflicts are:

  • Change in the scope of the project during the progress of a project often create issues between the project management team.
  • The style adopted by the project manager often trigger conflicts between him and his team members, due to the difference in the approaches regarding the process.
  • Task inter dependency is also one of the major cause of conflicts in a project.
  • The lack of leadership also create different issues in a project, because often ineffective leadership becomes the cause of the conflict.
  • Unclear Communication between the individuals that are associated with the projects, often lead to a communication gap and eventually lead to a major conflict.
  • Restricted authorities given to the project manager is also one of the cause that limit the manager from efficiently performing its duties and create issues.

Remedies for resolving conflicts

There are certain ways through which the conflicts can be resolved and can lead to a better outcome.

  • In order to resolve any conflict it is important to acknowledge it and to discuss its effects on the project with the team member.
  • To resolve any conflict it is important to identify its root cause for its effective handling.
  • To ensure that the concerns of each and every member involve in the conflict should be heard and understood.
  • By implementing a solution which can be accepted mutually. As compromise is one of the best tool to deal with the conflicts in the short run.
  • By respecting the opinions of other team member and by showing a mutual respect and high levels of maturity.
  • By incorporating fairness and maintain equality in the procedures and standards can also be used as an effective tool to deal with the unnecessary conflict (Symonds, 2012)........

 

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