In July, 2009, Jeffrey Pfeffer, a teacher at the Graduate School of Business at Stanford University, got an email. The 2 co-founders and joint co-CEOs and their associates at Orange Kimono Software were dealing with their pay system. Orange Kimono, based in the north of England, was a software company with around 150 staff members that made items offered to companies.
This case includes the text of the email which information the brand-new and old sales payment systems and the resulting results on sales, representative habits, and client experience.
PUBLICATION DATE: July 27, 2009 PRODUCT #: OB75-HCB-ENG
This is just an excerpt. This case is about SALES & MARKETING
Related Case Solutions & Analyses:
Appalachian Mountain Club: Transforming Governance
Safe Water Project: Improving Access to Safe Water Through Innovative Sales and Distribution Models
Corporate Strategy, Module Note
Customer Rage:Triggers, Tipping Points, and Take-Outs
Google’s Plans to Enter the WiFi Market
Bayt.com: How Bayt.com Derived a”Place Surplus” in Dubai, U.A.E.
Archibald’s Black & Decker (A): Solving a Classic Marketing Problem in the Power Tools Division
Colgate-Palmolive France (C) (Spanish) Spanish
From Category Management to Customer Relationship Management – The Case of Henkel
Lay’s Potato Chips in Hungary (A): Creating Awareness and Building (Japanese) Japanese
