Human Resource Cases

Perched on a cliff, the ninth-century Tatev Monastery is one of the main monasteries in Armenia. A prominent Moscow-based businessman has made a decision to make it into an appealing and accessible tourist destination. Complicating matters is inaccessibility due to harsh weather conditions and the area’s major poverty as well as a deficiency of suitable […]

Beginning with a small pilot center in Hyderabad, a chain of quality dialysis centers had grown to 25 centers by the mid of 2014, with plans to expand to 100 by 2017. As they planned for this particular growth, the three co-founders had systems, partners, staff, several questions with respect to the business model of […]

In this wide-ranging interview, one of the leading business shrinks in the worlds describes the value of becoming a ‘first-class Noticer’. Doing thus, he argues, enables one to avoid the dangers of ‘intentional blindness’, ‘driven blindness’ and ‘bounded awareness’ -all of which are pervasive in modern organizations, he says. He also defines ‘leadership-driven seeing’, why […]

The business had just embarked on a major initiative to recognize employees’ concerns and the results were not great. Workers across all grades, including senior leadership, were unclear about their compensation. The workers were not the sole ones who were perplexed; even the recruitment team at TML had no clear basis for comparing and determining […]

The manger of a dairy farm in Tennessee has begun renting goats for landscape betterment (see Goats: The Green Alternative (A)). The company proved successful so he contemplated enlarging the operation (see Goats: The Green Alternative (B)). Now, he consults with a statistician to understand just how to incorporate uncertainty into the decision about expanding. […]