Description of the changes in the structure, management systems, people, and processes established by the company. Provides students the opportunity to explore the nature of "IT-enabled" organizational changes and the process by which it is implemented. Also allows for a more general discussion of the problems faced by the company in the organization and management in the 1990s and the actions they are taking to address these issues. Makes it possible to resist the emergence of the rhetoric of a "new paradigm of the organization" with reality. "Hide
by Lynda M. Applegate Source: Harvard Business School 18 pages. Publication Date: April 22, 1994. Prod. #: 194109-PDF-ENG
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