epost: Evolving an Online Business Harvard Case Solution & Analysis

Chief Executive Officer (CEO) epost preparing for a meeting with his successor. Epost, division of Canada Post, in the transition, and many decisions to be made successor. With the advent of the Internet, people use regular postal service less. Epost was created to generate revenue and provide customers the convenience of paying bills electronically. In 2004, epost acquired its competitor, Webdoxs. Implementing epost directed many information technology (IT) problems, because financial and personal information sharing and stored and, therefore, the service needs to be reliable and safe. The Director-General is considering a few questions as he prepares for a meeting with his successor. "Hide
by Deborah Compeau, Jane Gravill Source: Richard Ivey School of Business Foundation 15 pages. Publication Date: 31 January 2007. Prod. #: 907E01-PDF-ENG

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