E-Procurement at Cathay Pacific Airways: e-Business Valuation Harvard Case Solution & Analysis

In late 2001, CXeBuy electronic Cathay Pacific in procurement were in full for its headquarters in Hong Kong. 14-month implementation of projects aimed at the use of Internet technology to create the most efficient procurement process and opportunities in the industry. Although the project was far from complete, a member of the Project Steering Committee (PSC) query is actually achieved so far as a result of e-procurement implementation. Robert Lamoureux, Manager for e-procurement initiative, proposed PSC to develop a methodology that can be applied to the user departments on request, to assess the impact of their activities CXeBuy. However, some committee members expressed concern that such a voluntary approach will only serve limited and will fall short of providing an overview of department heads CXeBuy influence on the overall corporate mission. Other members of the PSC were convinced of the need for such an evaluation exercise at this early stage. Something had to be done to restore accountability and the need to support the premise that any Cathay Pacific e-business initiative to prove their worth. "Hide
by Ali F. Farhoomand, Pauline Ng Source: University of Hong Kong, 19 pages. Publication Date: August 15, 2002. Prod. #: HKU240-PDF-ENG

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