Disclosure Leaks and Slips: Issues and Strategies for Prohibiting Employee Communication Harvard Case Solution & Analysis

Both popular and social literature abound recommendations for effective communication is usually defined as improved clarity and effectiveness of the spoken and written word. However, the management of internal organizational processes and external competitiveness of the market often requires different strategies of communication, especially the silence and non-disclosure, subject to the regulations. This paper summarizes the rationale for communication prohibitions emphasizes counter forces mitigate the desired results, and offers recommendations for successful implementation. Three main counter force of motivation and perception, changes in socio-cultural norms and institutional structures reflecting the virtual teams and project teams. Eight recommendations to combat these forces fall into one of two categories: the creation of an organizational culture that support the ban, and the execution of the prohibitions of employees with minimal resistance. Thus, employees are charged with the maintenance of confidentiality and non-disclosure of compliance with the prohibitions should review them as reasonable, justified, fair and legitimate. "Hide
by Lyle Sussman Source: Business Horizons 9 pages. Publication Date: July 15, 2008. Prod. #: BH286-PDF-ENG

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