Delhi Metro Rail Corporation Harvard Case Solution & Analysis

Color cases must be printed in colour, to maximize their effectiveness. In 2009, the organization tasked with building a Mass Transit System for the capital city Delhi in India, the Delhi Metro Rail Corporation, witnessed the biggest crisis in its history. A bridge under construction fell killing six people and injuring 15 others. Regardless of its history of meeting target and working with apportioned costs, the Corporation came under a lot of public criticism.

There was enormous pressure on the business to hang its engineers and fire the building contractor. On the flip side, it had to meet the deadline of operationalizing the second stage of Metro Network by the month October 2010 in time for XIXth Commonwealth Games. It examines management ethic and the Corporation's unique arrangement that had so far empowered it to operate within timeline and prices.

PUBLICATION DATE: February 01, 2012 PRODUCT #: 112013-PDF-ENG

This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE

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