Daksh and IBM: Business Process Transformation in India. Part 2 – The Post Buy-out Years Harvard Case Solution & Analysis

Elaborating the post out scenario various problems arising from acquisitions and mergers are highlighted by the case and throws throws open for discussion distinct aspects of the dynamics of acquisition integration.

The case also addresses the question concerning why the soon-to-go-public Daksh had agreed to a sell-out and, more importantly, what had prompted IBM to acquire Daksh. Students are challenged to evaluate whether or not the takeover was how it fit into IBM's entire strategy, and the right choice. The case can be used alone or in conjunction with IBM and Daksh: Business Process Outsourcing in India - Part 1. The Formative Years, which looks as a quick growth entrepreneurial venture at Daksh.

PUBLICATION DATE: June 24, 2008 PRODUCT #: HKU755-PDF-ENG

This is just an excerpt. This case is about GLOBAL BUSINESS

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