Converting Old Policies Into New Value Harvard Case Solution & Analysis

Businesses which have social media on the radar most frequently use formal policies to direct their use in the office. The following informative article is founded on a study of 40 companies from various geographies, sectors and industries, assessing complete policy documents that uses and cover a wide array of the latest social media tools.

They are overwhelmingly focused on mitigating risks that were perceived at the expense of value development. Businesses must take a more mindful approach toward social networking, say the authors. They provide guidance on creating strategic policies that will create value for customers and employees in the long term.


This is just an excerpt. This case is about TECHNOLOGY & OPERATIONS

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