Cognizant 2.0: Embedding Community and Knowledge Into Work Processes Harvard Case Solution & Analysis

Knowledge management has been a priority of the Aware Technology Solutions, since its inception, as its global delivery model requires a global exchange of knowledge. His first major tool named Appliance knowledge management, and how Web 2.0 tools have come into widespread use, it has turned into what the company called "Conscious 2.0" (C2), which was designed to KM capabilities of the device to store documents and participation tools such as blogs and wikis have been used to support business goals. This required the development of a number of structured process of guiding principles and objectives for each of the main types of work performed within and for customers. Raising awareness among their customers of C2 led the company to address the issue should turn this into a customer facing service offers you. In its clients become more interested in knowledge management within their companies, interested in C2 based on the proposal may increase. "Hide
by Robert G. Eccles, Thomas H. Davenport Source: Harvard Business School 11 pages. Publication Date: Mar 04, 2010. Prod. #: 410084-PDF-ENG

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Cognizant 2.0: Embedding Community and Knowledge Into Work Processes

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