Cisco Systems Architecture: ERP and Web-enabled IT Harvard Case Solution & Analysis

In the seven-year process, Cisco has built its strategic I-Net. Beginning in 1994, Cisco replace your back-office legacy systems. At that time, the company standard Internet protocols. In addition, the company shifted focus from strategic IT back office applications to front-office applications. After the ERP (enterprise resource planning), the company spent the next two years electronic communication with customers. Rewritten version of the previous two cases. The consolidated version of the ERP Cisco Systems and the Cisco Systems Web-software cases. Designed to teach in one class session (if there are two sessions of the class, it is recommended Cisco ERP systems to be used for one session, followed by Cisco Systems Web-software). "Hide
by Richard L. Nolan, Kelley Porter, Christina Akers Source: HBS Premier Case Collection 23 pages. Publication Date: March 24, 2001. Prod. #: 301099-PDF-ENG

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