Calgary Drop-In Centre: Donor Information System Harvard Case Solution & Analysis

Calgary Drop-In Centre: Donor Information System  Case Solution

The director was worried that these problems with the company's information systems would interfere with its capability to keep favorable relationships with existing donors and to protect brand-new monetary supporters-ultimately, that it might have an effect on the firm's efforts to attain more excellent in the neighborhood. He was pondering 3 alternatives to resolve this issue: develop a brand-new internal system to change the existing Microsoft Gain access to database system; purchase client relationship management software application particularly established for non-profit fundraising and relationship management and install this on individual computer systems and servers in the workplaces; or embrace a cloud-based fundraising option, where the company's information would be saved on a safe and secure, shared platform administered by the supplier.

This is just an excerpt. This case is about  TECHNOLOGY & OPERATIONS

PUBLICATION DATE: February 01, 2017

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