Business Process Mapping Harvard Case Solution & Analysis

Suitable for courses in operations management and process improvement. This technical note explains how to use the process maps as a tool to show the working steps to clarify expectations and responsibilities of the process, and see the opportunity to eliminate waste and redundancy. The note details about when to use the core process mapping tools, so they work, and how to apply them. The note presents four types:. Flow sheet of card, Swim Lane Flowchart card providers, input-output processes customers (SIPOC) tool, and a map of the value stream "Hide
by Robert D. Landel, Andrew Snyder 10 pages. Publication Date: September 2, 2010. Prod. #: UV5989-PDF-ENG

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