Performance Management at Intermountain Healthcare Harvard Case Solution & Analysis

Intermountain Healthcare is a 21-hospital incorporated delivery system allocating Utah and southern Idaho that is nationally recognized for its highly structured approach to managing the quality of clinical care. This case describes the system of Intermountain for enhancing clinical performance that makes use of the organization's extensive set of standardized clinical protocols and affiliated clinical process and outcome measures.

Performance Management at Intermountain Healthcare case study solution

The measures underpin a classy set of financial incentives that are applied to both administrative and clinical staff. The case enables students to appraise the strengths and weaknesses of financial incentives in clinical medicine.

PUBLICATION DATE: April 22, 2009 PRODUCT #: 609103-HCB-ENG

This is just an excerpt. This case is about TECHNOLOGY & OPERATIONS

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