Varsity crew team coach Army at West Point gathered eight of the best rowers in the first team and the crew of the second tier of the rowers in the second command, using objective data on the activities of the individual. As the second boat is constantly beating the first boat in the race, the trainer tried to identify team dynamics that cause these anomalous results. With very clean, objective performance data, the case is clear that the team can be more (or less) than the sum of its individual parts, but allows students to analyze the factors that make this true. "Hide
by Scott A. Snook, Jeffrey T. Polzer Source: HBS Premier Case Collection 11 pages. Publication Date: January 31, 2003. Prod. #: 403131-PDF-ENG
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