Ambulance Diversion and Emergency Department Flow at the San Francisco General Hospital Harvard Case Solution & Analysis

The emergency department of any huge hospital is frequently subject to a consequence of entrances by foot and ambulance substantial patient crowding, and limited resources. The San Francisco General Hospital is predominantly crowded because of its prominence as the sole trauma center in the city.

As a consequence, it is on ambulance diversion nearly 25 per cent of the time, more than any other hospital in the region. Hospital supervisors are coming across ways to ease emergency department crowding and ambulance diversion.

PUBLICATION DATE: March 11, 2013 PRODUCT #: W13054-HCB-ENG

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