Indus Towers,the world's biggest telecom tower company, is a joint venture among three telecom rivals in India. Indus has been restructured by the CEO from a problematic startup with a monopolistic into a customer-centric entity. The CEO now aspires to grow Indus.
Yet, he has to straighten-up conflicting goals among the investors of Indus, to achieve this. All three shareholders are additionally his customers; frequently these dual roles lead to different conditions and generate different perspectives.
PUBLICATION DATE: October 02, 2014 PRODUCT #: 415005-HCC-ENG
This is just an excerpt. This case is about ORGANIZATIONAL DEVELOPMENT
Related Case Solutions & Analyses:
Sugar & Spice Desserts: Strategic Position Defensibility
Creating Auctionwire
Eli Lilly in India: Rethinking the Joint Venture Strategy
Whirlpool Corp.
Internal Revenue Service: Automated Collection System
Cray Research Inc.: Preparing for the 1990s
Emotion in Negotiations: An Introduction
A Note on Funding Digital Innovation Startups
New Balance Athletic Shoe, Inc. (Abridged)
Developing a Common Language About IT Risk
