Tata Consultancy Services: Systems Approach To Human Resource Development Harvard Case Solution & Analysis

Tata Consultancy Services Ltd (TCS), India's largest IT-services, has reached an important milestone when labor forces crossed the 100,000 employee mark in October 2007. On the basis of the business model is highly dependent on low-wage software development talent, TCS tapped with great success, a large swimming pool Indian engineering graduates, mostly from major universities, for its human capital needs. These consultants are the basis of a software project delivery system of services and the cornerstone of growth TCS »as a global company IT. TCS, a systematic approach to training and development framework that enabled the company to expand human capital requirements with the rapid growth of business. At the end of March 2008, the global employee strength of TCS "was more than 111,000. Ninety percent of its IT consultants were citizens of India, as most consultants TCS in the USA. However, TCS followed its multinational clients and establish operations in China The Chinese government is expected to TCS, to press the local engineering talent as much as possible. TCS problem was whether the training bases, he used to build his India based human resource pool can also be effective in the Chinese context in which TCS expects to grow its second global center delivery after India. "Hide
by Wee Beng Geok, Ivy Buche Source: CCP in Nanyang Tech University 22 pages. Publication Date: December 26, 2008. Prod. #: NTU022-PDF-ENG

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