Spartan Stores Inc.: Reengineering for Efficient Consumer Response Harvard Case Solution & Analysis

Describes efforts to streamline operations at leading grocery wholesaler, enabled by information systems. Spartan Stores, Inc, is a cooperative owned by its 238 retail outlets and through training, consulting, systems support, and cost effectiveness of products in order to maintain their competitive with large retailers in their markets. Reengineering project covers all processes in the company, including management, finance, procurement, logistics, information technology and services. "Hide
by James L. McKenney, William T. Schiano Source: Harvard Business School 13 pages. Publication Date: February 1, 1996. Prod. #: 396263-PDF-ENG

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