Service Redesign at South Devon NHS Trust (A) Harvard Case Solution & Analysis

Service Redesign at South Devon NHS Trust (A) Case Solution

The knowing goals of this instance are to:1) Recognize the procedure of leading organizational adjustment, with a concentrate on the sequencing of motions, authority abilities, involvement and enter from numerous stakeholders 2) Know essential systems and structures connected with service combination. (i.e., shift from device to service focus) 3) Understand authority techniques to engage effective constituents in the modification procedure 4) Know management techniques to market the application of externally directed regulations/service developments

This case reveals how Fiona Jenkins, Head of Physiotherapy for South Devon Health Services, examined and upgraded the stroke solution care path. She had simply several months to provide a proposition and then execute it in conformity with the National Service Framework (NSF) standards. Her difficulty was to collaborate the various stakeholders - key care, secondary maintenance and social services.

published: 01 Jul 2006

This is just an excerpt. This case is about Organisational Behaviour

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