Prospective Student Visits to the Darden School: Process Improvement A Harvard Case Solution & Analysis

The study of the effectiveness of the attendance at the Darden School has always been a priority for the Office of Admissions because of its key role in connecting with qualified, enthusiastic applicants. Individual feedback suggested that prospective students consider their visits productive and enjoyable, and that they were under stress experience class Darden, however, deficiencies in the visit was also part of the feedback. Accordingly, the continuous improvement of this vital component of the introduction of potential applicants Darden, was an area of ​​high interest to the selection committee and deputy director asked for help to identify ways to improve it. "Hide
by Robert D. Landel, John Veith Source: Darden School of Business 8 pages. Publication Date: August 17, 2012. Prod. #: UV6508-PDF-ENG

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