A manager of Student Services at a little college was very concerned about the delays and costs of processing student enrollments during the yearly orientation week.
She glanced at recently collected information on processing times for the six important measures the enrollment procedure required. She wondered how the procedure might be enhanced while balancing budgetary pressures to reduce prices.
PUBLICATION DATE: December 14, 2009 PRODUCT #: 909D12-PDF-ENG
This is just an excerpt. This case is about TECHNOLOGY & OPERATIONS
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