Demonstrates how organizations can move towards the creation of processes and information technology infrastructure for effective knowledge management in order to increase efficiency and productivity. In particular, it describes the knowledge management strategy of KPMG Peat Marwick LLP in terms of its components: people, processes and technology. Traces the history of knowledge management in the company and a catalyst in the Internet and Intranet technologies in the implementation of knowledge management strategy of the company. "Hide
by Maryam Alavi Source: Harvard Business School 21 pages. Publication Date: April 30, 1997. Prod. #: 397108-PDF-ENG
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