Knowledge-Worker Productivity: The Biggest Challenge Harvard Case Solution & Analysis

Knowledge-Worker Productivity: The Biggest Challenge Case Solution

The most significant contribution of direction in the 20th century was to raise manual-worker productivity fifty- . The most significant contribution of management in the 21st century will be to raise knowledge worker productivity by exactly the same percent. Up to now, virtually no one has addressed it. Yet we understand the best way to raise--and quickly--the productivity of knowledge workers. The procedures, however, are completely distinct from those that raised the productivity of manual workers.

This is just an excerpt. This case is about  ORGANIZATIONAL DEVELOPMENT

PUBLICATION DATE: January 01, 1999

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