Focuses on InterSoft Argentina, growing software company in Argentina. In 1993 InterSoft acquires Russian software company and Emilo Lopez, vice president and director of Systems Lab InterSoft application must manage the creative, cross-cultural, "virtual" team. This case shows that there are quarrels email between the Argentine and Russian programmer programmer. Lopez, the manager of the development team, must decide how to handle the situation. Because the exchange between these programmers were stored in e-mail files, this case provides a unique opportunity to analyze the situation of conflict, as it escalates. "Hide
by Linda A. Hill, Stacy Palestrant Source: Harvard Business School 10 pages. Publication Date: September 10, 1996. Prod. #: 497026-PDF-ENG
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