HSBC: Migrating for Value Harvard Case Solution & Analysis

HSBC: Migrating for Value  Case Solution

Abstract:
As component of a corporate-wide modification effort started in 1998, HSBC intended to double investor value in the five-year duration, 1999-2003. An essential hair of the modification program was to move back-office operations in Hong Kong to an information processing centre in Guangzhou, Mainland China. The case traces the business's development and experience in executing this tactical effort, and the effect of modification in both impacted centers: Hong Kong and China.

Pedagogical Goals:
The case spotlight the variety of obstacles dealt with by companies, especially multinationals, in executing commercially practical choices that please all stakeholders in the organisation. HSBC had actually dealt with hard difficulties collaborating operations internally, in addition to severe objection from its own workers and clients in Hong Kong. Trainees are difficulted to think about how the bank might have recognized a smoother 2nd shift and stem the reaction that this or future modifications might generate.

This is just an excerpt. This case is about  Technology and Operations Management

published: 01 Oct 2003
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