How to Lead During a Crisis: Lessons From the Rescue of the Chilean Miners Harvard Case Solution & Analysis

Catastrophic events such as earthquakes, storms, or my financial collapse can be divided into three stages, each calling for various forms of training or response. In this paper, the authors look at the collapse of the mine in Chile in 2010 and the successful rescue of miners 69 days later to make the lessons of leadership to make decisions in a crisis. In accordance with the decisions of Laurence Golborne, Chile's Minister of Mining, was facilitated by intense media attention to the event. Its management miners'rescue Following people around the world. In addition to using the news of salvation, the authors interviewed key members of the senior team, including senior government officials, the manager of the mine El Teniente and the chief engineer on the site. Building on its previous work on leadership, the authors found 12 leadership principles that have emerged from the action Golborne author. This applies to all managers face an unprecedented crisis, the one with which they have no prior experience. These include taking responsibility, if you are the best position to make a difference, installation considerably experts your top team, but keeping the rooms are small, the delegation of decisions beyond your experience, but keeping the supervision of, and to be transparent about possible implications for the maintenance support of stakeholders. "Hide
by Michael Useem, Rodrigo Jordan, Matko Koljatic Source: MIT Sloan Management Review 7 pages. Publication Date: 01 Oct 2011. Prod. #: SMR398-PDF-ENG

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How to Lead During a Crisis: Lessons From the Rescue of the Chilean Miners

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