Heidrick & Struggles and Standard Chartered Bank: Managing Global Key Accounts Harvard Case Solution & Analysis

Darren Kemp, partner management consulting and executive search firm Heidrick & Struggles, the firm is responsible for relations with the Standard Chartered Bank (Standard Chartered). Standard Chartered is one of the 94 companies in the strategic Heidrick Partners (SPP). The goal is to create SPP strategic, value-based customer relationships. Kemp joined Heidrick in 2008 and in 2010 have successfully built a strong relationship with Standard Chartered. The case describes how Kemp and his team grew this relationship, and raises the question of what can be learned from this experience and for other accounts in SPP. "Hide
by Robert G. Eccles, Kerry Herman Source: Harvard Business School 24 pages. Publication Date: July 20, 2010. Prod. #: 411011-PDF-ENG

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Heidrick & Struggles and Standard Chartered Bank: Managing Global Key Accounts

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