Dubai Ports Authority (A) Harvard Case Solution & Analysis

Dubai Ports Authority (DPA) wants to digitize a set of documents, it shares with its external partners, including shipping lines and agents, traders and customs authorities of the country. DPA also like to automate many of the transmission of documents related to the manifests of ships. At the material time, the global shipping industry is characterized by a low level of automation, distribution of incompatible data standards, and many independent players. All these factors complicate the digitization effort. DPA decides to write his manifesto documentation of the system and need to make some other decisions related to the implementation of the system and implementation. "Hide
by Andrew McAfee, Karen Ooms-Wall, Lubna Al Qasimi Source: Harvard Business School 19 pages. Publication Date: February 5, 2003. Prod. #: 603061-PDF-ENG

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